Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 01000
VM0001000Membermember1000@example.test · +601110001000 · Preferred outlet: OPLUMO Outlet 15
High ValueWeekend
Consent Status
Opted In
Points Balance
375
Current loyalty balance
Lifetime Spend
RM 469
Across 6 visits
Total Visits
6
Since 2026-01-19
Average Order Value
RM 64
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
173d
2026-04-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
375 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 15
Outlet purchase
2026-04-07 · Member activity · RM 48.00
App session
2026-03-26 · OPLUMO Outlet 15
Points credited
2026-03-14 · Member activity · RM 54.40
Win-back campaign delivered
2026-03-02 · OPLUMO Outlet 15
Outlet purchase
2026-02-18 · Member activity · RM 60.80
Points credited
2026-02-06 · OPLUMO Outlet 15
Outlet purchase
2026-01-25 · Member activity · RM 67.20