Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 00101
VM0000101Silvermember101@example.test · +601110000101 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
1,191
Current loyalty balance
Lifetime Spend
RM 1,489
Across 12 visits
Total Visits
12
Since 2026-02-24
Average Order Value
RM 122
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
29d
2026-09-10
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,191 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 17
Outlet purchase
2026-08-29 · Member activity · RM 91.50
App session
2026-08-17 · OPLUMO Outlet 17
Points credited
2026-08-05 · Member activity · RM 103.70
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 17
Outlet purchase
2026-07-12 · Member activity · RM 115.90
Points credited
2026-06-30 · OPLUMO Outlet 17
Outlet purchase
2026-06-18 · Member activity · RM 128.10