Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 01021
VM0001021Membermember1021@example.test · +601110001021 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted In
Points Balance
730
Current loyalty balance
Lifetime Spend
RM 914
Across 20 visits
Total Visits
20
Since 2025-10-20
Average Order Value
RM 38
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
12d
2026-09-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
730 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 2
Outlet purchase
2026-09-15 · Member activity · RM 28.50
App session
2026-09-03 · OPLUMO Outlet 2
Points credited
2026-08-22 · Member activity · RM 32.30
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 2
Outlet purchase
2026-07-29 · Member activity · RM 36.10
Points credited
2026-07-17 · OPLUMO Outlet 2
Outlet purchase
2026-07-05 · Member activity · RM 39.90