Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 01033
VM0001033Goldmember1033@example.test · +601110001033 · Preferred outlet: OPLUMO Outlet 14
FamilyDelivery
Consent Status
Opted In
Points Balance
4,155
Current loyalty balance
Lifetime Spend
RM 5,195
Across 44 visits
Total Visits
44
Since 2024-03-06
Average Order Value
RM 124
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
173d
2026-04-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,155 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 14
Outlet purchase
2026-04-07 · Member activity · RM 93.00
App session
2026-03-26 · OPLUMO Outlet 14
Points credited
2026-03-14 · Member activity · RM 105.40
Win-back campaign delivered
2026-03-02 · OPLUMO Outlet 14
Outlet purchase
2026-02-18 · Member activity · RM 117.80
Points credited
2026-02-06 · OPLUMO Outlet 14
Outlet purchase
2026-01-25 · Member activity · RM 130.20