Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 01044
VM0001044Goldmember1044@example.test · +601110001044 · Preferred outlet: OPLUMO Outlet 8
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,516
Current loyalty balance
Lifetime Spend
RM 3,145
Across 29 visits
Total Visits
29
Since 2025-01-04
Average Order Value
RM 88
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
139d
2026-05-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,516 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 8
Outlet purchase
2026-05-11 · Member activity · RM 66.00
App session
2026-04-29 · OPLUMO Outlet 8
Points credited
2026-04-17 · Member activity · RM 74.80
Win-back campaign delivered
2026-04-05 · OPLUMO Outlet 8
Outlet purchase
2026-03-24 · Member activity · RM 83.60
Points credited
2026-03-12 · OPLUMO Outlet 8
Outlet purchase
2026-02-28 · Member activity · RM 92.40