Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 01046
VM0001046Goldmember1046@example.test · +601110001046 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
2,905
Current loyalty balance
Lifetime Spend
RM 3,632
Across 36 visits
Total Visits
36
Since 2024-08-09
Average Order Value
RM 92
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
161d
2026-05-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,905 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 10
Outlet purchase
2026-04-19 · Member activity · RM 69.00
App session
2026-04-07 · OPLUMO Outlet 10
Points credited
2026-03-26 · Member activity · RM 78.20
Win-back campaign delivered
2026-03-14 · OPLUMO Outlet 10
Outlet purchase
2026-03-02 · Member activity · RM 87.40
Points credited
2026-02-18 · OPLUMO Outlet 10
Outlet purchase
2026-02-06 · Member activity · RM 96.60