Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 01048
VM0001048Silvermember1048@example.test · +601110001048 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted In
Points Balance
1,524
Current loyalty balance
Lifetime Spend
RM 1,906
Across 31 visits
Total Visits
31
Since 2024-12-07
Average Order Value
RM 66
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
131d
2026-05-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,524 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-31 · OPLUMO Outlet 12
Outlet purchase
2026-05-19 · Member activity · RM 49.50
App session
2026-05-07 · OPLUMO Outlet 12
Points credited
2026-04-25 · Member activity · RM 56.10
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 12
Outlet purchase
2026-04-01 · Member activity · RM 62.70
Points credited
2026-03-20 · OPLUMO Outlet 12
Outlet purchase
2026-03-08 · Member activity · RM 69.30