Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 01050
VM0001050Membermember1050@example.test · +601110001050 · Preferred outlet: OPLUMO Outlet 14
LunchNew Joiner
Consent Status
Opted Out
Points Balance
808
Current loyalty balance
Lifetime Spend
RM 1,011
Across 19 visits
Total Visits
19
Since 2025-10-16
Average Order Value
RM 50
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
34d
2026-09-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
808 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 14
Outlet purchase
2026-08-24 · Member activity · RM 37.50
App session
2026-08-12 · OPLUMO Outlet 14
Points credited
2026-07-31 · Member activity · RM 42.50
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 14
Outlet purchase
2026-07-07 · Member activity · RM 47.50
Points credited
2026-06-25 · OPLUMO Outlet 14
Outlet purchase
2026-06-13 · Member activity · RM 52.50