Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 01134
VM0001134Goldmember1134@example.test · +601110001134 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted In
Points Balance
4,180
Current loyalty balance
Lifetime Spend
RM 5,226
Across 38 visits
Total Visits
38
Since 2024-06-23
Average Order Value
RM 122
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
172d
2026-04-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,180 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 13
Outlet purchase
2026-04-08 · Member activity · RM 91.50
App session
2026-03-27 · OPLUMO Outlet 13
Points credited
2026-03-15 · Member activity · RM 103.70
Win-back campaign delivered
2026-03-03 · OPLUMO Outlet 13
Outlet purchase
2026-02-19 · Member activity · RM 115.90
Points credited
2026-02-07 · OPLUMO Outlet 13
Outlet purchase
2026-01-26 · Member activity · RM 128.10