Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 01147
VM0001147Membermember1147@example.test · +601110001147 · Preferred outlet: OPLUMO Outlet 9
WeekendApp User
Consent Status
Opted In
Points Balance
484
Current loyalty balance
Lifetime Spend
RM 606
Across 4 visits
Total Visits
4
Since 2026-04-24
Average Order Value
RM 167
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
114d
2026-06-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
484 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 9
Outlet purchase
2026-06-05 · Member activity · RM 125.25
App session
2026-05-24 · OPLUMO Outlet 9
Points credited
2026-05-12 · Member activity · RM 141.95
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 9
Outlet purchase
2026-04-18 · Member activity · RM 158.65
Points credited
2026-04-06 · OPLUMO Outlet 9
Outlet purchase
2026-03-25 · Member activity · RM 175.35