Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 01149
VM0001149Silvermember1149@example.test · +601110001149 · Preferred outlet: OPLUMO Outlet 11
New JoinerHigh Value
Consent Status
Opted In
Points Balance
966
Current loyalty balance
Lifetime Spend
RM 1,208
Across 18 visits
Total Visits
18
Since 2025-08-12
Average Order Value
RM 75
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
117d
2026-06-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
966 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-14 · OPLUMO Outlet 11
Outlet purchase
2026-06-02 · Member activity · RM 56.25
App session
2026-05-21 · OPLUMO Outlet 11
Points credited
2026-05-09 · Member activity · RM 63.75
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 11
Outlet purchase
2026-04-15 · Member activity · RM 71.25
Points credited
2026-04-03 · OPLUMO Outlet 11
Outlet purchase
2026-03-22 · Member activity · RM 78.75