Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 00115
VM0000115Silvermember115@example.test · +601110000115 · Preferred outlet: OPLUMO Outlet 14
WeekendApp User
Consent Status
Opted In
Points Balance
2,391
Current loyalty balance
Lifetime Spend
RM 2,990
Across 31 visits
Total Visits
31
Since 2025-04-11
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
6d
2026-10-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,391 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 14
Outlet purchase
2026-09-21 · Member activity · RM 89.25
App session
2026-09-09 · OPLUMO Outlet 14
Points credited
2026-08-28 · Member activity · RM 101.15
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 14
Outlet purchase
2026-08-04 · Member activity · RM 113.05
Points credited
2026-07-23 · OPLUMO Outlet 14
Outlet purchase
2026-07-11 · Member activity · RM 124.95