Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 01155
VM0001155Membermember1155@example.test · +601110001155 · Preferred outlet: OPLUMO Outlet 17
WeekendApp User
Consent Status
Opted Out
Points Balance
164
Current loyalty balance
Lifetime Spend
RM 205
Across 2 visits
Total Visits
2
Since 2026-06-01
Average Order Value
RM 92
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
112d
2026-06-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
164 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-19 · OPLUMO Outlet 17
Outlet purchase
2026-06-07 · Member activity · RM 69.00
App session
2026-05-26 · OPLUMO Outlet 17
Points credited
2026-05-14 · Member activity · RM 78.20
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 17
Outlet purchase
2026-04-20 · Member activity · RM 87.40
Points credited
2026-04-08 · OPLUMO Outlet 17
Outlet purchase
2026-03-27 · Member activity · RM 96.60