Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 01160
VM0001160Membermember1160@example.test · +601110001160 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
903
Current loyalty balance
Lifetime Spend
RM 1,130
Across 15 visits
Total Visits
15
Since 2026-01-25
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
5d
2026-10-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
903 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 5
Outlet purchase
2026-09-22 · Member activity · RM 52.50
App session
2026-09-10 · OPLUMO Outlet 5
Points credited
2026-08-29 · Member activity · RM 59.50
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 5
Outlet purchase
2026-08-05 · Member activity · RM 66.50
Points credited
2026-07-24 · OPLUMO Outlet 5
Outlet purchase
2026-07-12 · Member activity · RM 73.50