Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 01162
VM0001162Goldmember1162@example.test · +601110001162 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,764
Current loyalty balance
Lifetime Spend
RM 4,706
Across 34 visits
Total Visits
34
Since 2025-01-31
Average Order Value
RM 172
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
22d
2026-09-17
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,764 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-17 · OPLUMO Outlet 7
Outlet purchase
2026-09-05 · Member activity · RM 129.00
App session
2026-08-24 · OPLUMO Outlet 7
Points credited
2026-08-12 · Member activity · RM 146.20
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 7
Outlet purchase
2026-07-19 · Member activity · RM 163.40
Points credited
2026-07-07 · OPLUMO Outlet 7
Outlet purchase
2026-06-25 · Member activity · RM 180.60