Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 01164
VM0001164Silvermember1164@example.test · +601110001164 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,089
Current loyalty balance
Lifetime Spend
RM 2,612
Across 19 visits
Total Visits
19
Since 2025-10-25
Average Order Value
RM 149
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
25d
2026-09-14
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,089 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 9
Outlet purchase
2026-09-02 · Member activity · RM 111.75
App session
2026-08-21 · OPLUMO Outlet 9
Points credited
2026-08-09 · Member activity · RM 126.65
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 9
Outlet purchase
2026-07-16 · Member activity · RM 141.55
Points credited
2026-07-04 · OPLUMO Outlet 9
Outlet purchase
2026-06-22 · Member activity · RM 156.45