Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 01166
VM0001166Silvermember1166@example.test · +601110001166 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted In
Points Balance
2,343
Current loyalty balance
Lifetime Spend
RM 2,930
Across 20 visits
Total Visits
20
Since 2025-06-02
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
152d
2026-05-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,343 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 11
Outlet purchase
2026-04-28 · Member activity · RM 103.50
App session
2026-04-16 · OPLUMO Outlet 11
Points credited
2026-04-04 · Member activity · RM 117.30
Win-back campaign delivered
2026-03-23 · OPLUMO Outlet 11
Outlet purchase
2026-03-11 · Member activity · RM 131.10
Points credited
2026-02-27 · OPLUMO Outlet 11
Outlet purchase
2026-02-15 · Member activity · RM 144.90