Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 00117
VM0000117Goldmember117@example.test · +601110000117 · Preferred outlet: OPLUMO Outlet 16
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,423
Current loyalty balance
Lifetime Spend
RM 4,279
Across 40 visits
Total Visits
40
Since 2024-10-23
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
14d
2026-09-25
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,423 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 16
Outlet purchase
2026-09-13 · Member activity · RM 75.75
App session
2026-09-01 · OPLUMO Outlet 16
Points credited
2026-08-20 · Member activity · RM 85.85
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 16
Outlet purchase
2026-07-27 · Member activity · RM 95.95
Points credited
2026-07-15 · OPLUMO Outlet 16
Outlet purchase
2026-07-03 · Member activity · RM 106.05