Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 01174
VM0001174Goldmember1174@example.test · +601110001174 · Preferred outlet: OPLUMO Outlet 2
App UserFamily
Consent Status
Opted In
Points Balance
2,629
Current loyalty balance
Lifetime Spend
RM 3,287
Across 40 visits
Total Visits
40
Since 2024-08-06
Average Order Value
RM 66
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
92d
2026-07-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,629 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 2
Outlet purchase
2026-06-27 · Member activity · RM 49.50
App session
2026-06-15 · OPLUMO Outlet 2
Points credited
2026-06-03 · Member activity · RM 56.10
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 2
Outlet purchase
2026-05-10 · Member activity · RM 62.70
Points credited
2026-04-28 · OPLUMO Outlet 2
Outlet purchase
2026-04-16 · Member activity · RM 69.30