Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00118
VM0000118Goldmember118@example.test · +601110000118 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted In
Points Balance
2,580
Current loyalty balance
Lifetime Spend
RM 3,226
Across 40 visits
Total Visits
40
Since 2024-05-18
Average Order Value
RM 100
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
172d
2026-04-20
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,580 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 17
Outlet purchase
2026-04-08 · Member activity · RM 75.00
App session
2026-03-27 · OPLUMO Outlet 17
Points credited
2026-03-15 · Member activity · RM 85.00
Win-back campaign delivered
2026-03-03 · OPLUMO Outlet 17
Outlet purchase
2026-02-19 · Member activity · RM 95.00
Points credited
2026-02-07 · OPLUMO Outlet 17
Outlet purchase
2026-01-26 · Member activity · RM 105.00