Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 01195
VM0001195Membermember1195@example.test · +601110001195 · Preferred outlet: OPLUMO Outlet 6
WeekendApp User
Consent Status
Opted In
Points Balance
545
Current loyalty balance
Lifetime Spend
RM 682
Across 6 visits
Total Visits
6
Since 2026-05-06
Average Order Value
RM 103
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
66d
2026-08-04
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
545 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 6
Outlet purchase
2026-07-23 · Member activity · RM 77.25
App session
2026-07-11 · OPLUMO Outlet 6
Points credited
2026-06-29 · Member activity · RM 87.55
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 6
Outlet purchase
2026-06-05 · Member activity · RM 97.85
Points credited
2026-05-24 · OPLUMO Outlet 6
Outlet purchase
2026-05-12 · Member activity · RM 108.15