Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00120
VM0000120Membermember120@example.test · +601110000120 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted Out
Points Balance
631
Current loyalty balance
Lifetime Spend
RM 789
Across 6 visits
Total Visits
6
Since 2026-02-21
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
140d
2026-05-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
631 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 2
Outlet purchase
2026-05-10 · Member activity · RM 105.75
App session
2026-04-28 · OPLUMO Outlet 2
Points credited
2026-04-16 · Member activity · RM 119.85
Win-back campaign delivered
2026-04-04 · OPLUMO Outlet 2
Outlet purchase
2026-03-23 · Member activity · RM 133.95
Points credited
2026-03-11 · OPLUMO Outlet 2
Outlet purchase
2026-02-27 · Member activity · RM 148.05