Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 01208
VM0001208Silvermember1208@example.test · +601110001208 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted In
Points Balance
1,715
Current loyalty balance
Lifetime Spend
RM 2,145
Across 25 visits
Total Visits
25
Since 2025-07-04
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
30d
2026-09-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,715 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-09 · OPLUMO Outlet 2
Outlet purchase
2026-08-28 · Member activity · RM 72.00
App session
2026-08-16 · OPLUMO Outlet 2
Points credited
2026-08-04 · Member activity · RM 81.60
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 2
Outlet purchase
2026-07-11 · Member activity · RM 91.20
Points credited
2026-06-29 · OPLUMO Outlet 2
Outlet purchase
2026-06-17 · Member activity · RM 100.80