Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 01228
VM0001228Membermember1228@example.test · +601110001228 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
456
Current loyalty balance
Lifetime Spend
RM 570
Across 17 visits
Total Visits
17
Since 2025-12-14
Average Order Value
RM 33
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
11d
2026-09-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
456 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 5
Outlet purchase
2026-09-16 · Member activity · RM 24.75
App session
2026-09-04 · OPLUMO Outlet 5
Points credited
2026-08-23 · Member activity · RM 28.05
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 5
Outlet purchase
2026-07-30 · Member activity · RM 31.35
Points credited
2026-07-18 · OPLUMO Outlet 5
Outlet purchase
2026-07-06 · Member activity · RM 34.65