Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 00123
VM0000123Silvermember123@example.test · +601110000123 · Preferred outlet: OPLUMO Outlet 5
WeekendApp User
Consent Status
Opted In
Points Balance
1,072
Current loyalty balance
Lifetime Spend
RM 1,340
Across 25 visits
Total Visits
25
Since 2025-07-12
Average Order Value
RM 51
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
22d
2026-09-17
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,072 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-17 · OPLUMO Outlet 5
Outlet purchase
2026-09-05 · Member activity · RM 38.25
App session
2026-08-24 · OPLUMO Outlet 5
Points credited
2026-08-12 · Member activity · RM 43.35
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 5
Outlet purchase
2026-07-19 · Member activity · RM 48.45
Points credited
2026-07-07 · OPLUMO Outlet 5
Outlet purchase
2026-06-25 · Member activity · RM 53.55