Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 01248
VM0001248Membermember1248@example.test · +601110001248 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted In
Points Balance
838
Current loyalty balance
Lifetime Spend
RM 1,048
Across 25 visits
Total Visits
25
Since 2025-05-02
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
93d
2026-07-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
838 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-08 · OPLUMO Outlet 8
Outlet purchase
2026-06-26 · Member activity · RM 41.25
App session
2026-06-14 · OPLUMO Outlet 8
Points credited
2026-06-02 · Member activity · RM 46.75
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 8
Outlet purchase
2026-05-09 · Member activity · RM 52.25
Points credited
2026-04-27 · OPLUMO Outlet 8
Outlet purchase
2026-04-15 · Member activity · RM 57.75