Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 01255
VM0001255Silvermember1255@example.test · +601110001255 · Preferred outlet: OPLUMO Outlet 15
Birthday SoonLunch
Consent Status
Opted In
Points Balance
1,116
Current loyalty balance
Lifetime Spend
RM 1,396
Across 15 visits
Total Visits
15
Since 2026-01-16
Average Order Value
RM 76
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
14d
2026-09-25
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,116 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 15
Outlet purchase
2026-09-13 · Member activity · RM 57.00
App session
2026-09-01 · OPLUMO Outlet 15
Points credited
2026-08-20 · Member activity · RM 64.60
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 15
Outlet purchase
2026-07-27 · Member activity · RM 72.20
Points credited
2026-07-15 · OPLUMO Outlet 15
Outlet purchase
2026-07-03 · Member activity · RM 79.80