Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 01265
VM0001265Membermember1265@example.test · +601110001265 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted In
Points Balance
280
Current loyalty balance
Lifetime Spend
RM 350
Across 2 visits
Total Visits
2
Since 2026-08-20
Average Order Value
RM 171
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
32d
2026-09-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
280 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 8
Outlet purchase
2026-08-26 · Member activity · RM 128.25
App session
2026-08-14 · OPLUMO Outlet 8
Points credited
2026-08-02 · Member activity · RM 145.35
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 8
Outlet purchase
2026-07-09 · Member activity · RM 162.45
Points credited
2026-06-27 · OPLUMO Outlet 8
Outlet purchase
2026-06-15 · Member activity · RM 179.55