Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 01267
VM0001267Membermember1267@example.test · +601110001267 · Preferred outlet: OPLUMO Outlet 10
WeekendApp User
Consent Status
Opted Out
Points Balance
725
Current loyalty balance
Lifetime Spend
RM 907
Across 26 visits
Total Visits
26
Since 2025-04-12
Average Order Value
RM 30
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
95d
2026-07-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
725 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-06 · OPLUMO Outlet 10
Outlet purchase
2026-06-24 · Member activity · RM 22.50
App session
2026-06-12 · OPLUMO Outlet 10
Points credited
2026-05-31 · Member activity · RM 25.50
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 10
Outlet purchase
2026-05-07 · Member activity · RM 28.50
Points credited
2026-04-25 · OPLUMO Outlet 10
Outlet purchase
2026-04-13 · Member activity · RM 31.50