Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 01268
VM0001268Membermember1268@example.test · +601110001268 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
363
Current loyalty balance
Lifetime Spend
RM 454
Across 11 visits
Total Visits
11
Since 2026-03-03
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
40d
2026-08-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
363 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 11
Outlet purchase
2026-08-18 · Member activity · RM 27.75
App session
2026-08-06 · OPLUMO Outlet 11
Points credited
2026-07-25 · Member activity · RM 31.45
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 11
Outlet purchase
2026-07-01 · Member activity · RM 35.15
Points credited
2026-06-19 · OPLUMO Outlet 11
Outlet purchase
2026-06-07 · Member activity · RM 38.85