Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 01274
VM0001274Silvermember1274@example.test · +601110001274 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,426
Current loyalty balance
Lifetime Spend
RM 1,783
Across 20 visits
Total Visits
20
Since 2025-10-11
Average Order Value
RM 78
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
21d
2026-09-18
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,426 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 17
Outlet purchase
2026-09-06 · Member activity · RM 58.50
App session
2026-08-25 · OPLUMO Outlet 17
Points credited
2026-08-13 · Member activity · RM 66.30
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 17
Outlet purchase
2026-07-20 · Member activity · RM 74.10
Points credited
2026-07-08 · OPLUMO Outlet 17
Outlet purchase
2026-06-26 · Member activity · RM 81.90