Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 01276
VM0001276Goldmember1276@example.test · +601110001276 · Preferred outlet: OPLUMO Outlet 2
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,175
Current loyalty balance
Lifetime Spend
RM 3,969
Across 43 visits
Total Visits
43
Since 2024-06-30
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
75d
2026-07-26
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
3,175 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 2
Outlet purchase
2026-07-14 · Member activity · RM 82.50
App session
2026-07-02 · OPLUMO Outlet 2
Points credited
2026-06-20 · Member activity · RM 93.50
Win-back campaign delivered
2026-06-08 · OPLUMO Outlet 2
Outlet purchase
2026-05-27 · Member activity · RM 104.50
Points credited
2026-05-15 · OPLUMO Outlet 2
Outlet purchase
2026-05-03 · Member activity · RM 115.50