Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 01281
VM0001281Goldmember1281@example.test · +601110001281 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted In
Points Balance
3,197
Current loyalty balance
Lifetime Spend
RM 3,997
Across 24 visits
Total Visits
24
Since 2025-07-26
Average Order Value
RM 151
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
26d
2026-09-13
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,197 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 7
Outlet purchase
2026-09-01 · Member activity · RM 113.25
App session
2026-08-20 · OPLUMO Outlet 7
Points credited
2026-08-08 · Member activity · RM 128.35
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 7
Outlet purchase
2026-07-15 · Member activity · RM 143.45
Points credited
2026-07-03 · OPLUMO Outlet 7
Outlet purchase
2026-06-21 · Member activity · RM 158.55