Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 01284
VM0001284Membermember1284@example.test · +601110001284 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
517
Current loyalty balance
Lifetime Spend
RM 647
Across 22 visits
Total Visits
22
Since 2025-04-20
Average Order Value
RM 26
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
159d
2026-05-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
517 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 10
Outlet purchase
2026-04-21 · Member activity · RM 19.50
App session
2026-04-09 · OPLUMO Outlet 10
Points credited
2026-03-28 · Member activity · RM 22.10
Win-back campaign delivered
2026-03-16 · OPLUMO Outlet 10
Outlet purchase
2026-03-04 · Member activity · RM 24.70
Points credited
2026-02-20 · OPLUMO Outlet 10
Outlet purchase
2026-02-08 · Member activity · RM 27.30