Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 01289
VM0001289Goldmember1289@example.test · +601110001289 · Preferred outlet: OPLUMO Outlet 15
FamilyDelivery
Consent Status
Opted Out
Points Balance
3,909
Current loyalty balance
Lifetime Spend
RM 4,887
Across 38 visits
Total Visits
38
Since 2024-12-02
Average Order Value
RM 107
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
10d
2026-09-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,909 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 15
Outlet purchase
2026-09-17 · Member activity · RM 80.25
App session
2026-09-05 · OPLUMO Outlet 15
Points credited
2026-08-24 · Member activity · RM 90.95
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 15
Outlet purchase
2026-07-31 · Member activity · RM 101.65
Points credited
2026-07-19 · OPLUMO Outlet 15
Outlet purchase
2026-07-07 · Member activity · RM 112.35