Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 01299
VM0001299Goldmember1299@example.test · +601110001299 · Preferred outlet: OPLUMO Outlet 8
WeekendApp User
Consent Status
Opted Out
Points Balance
3,104
Current loyalty balance
Lifetime Spend
RM 3,881
Across 30 visits
Total Visits
30
Since 2025-04-20
Average Order Value
RM 172
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
15d
2026-09-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,104 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 8
Outlet purchase
2026-09-12 · Member activity · RM 129.00
App session
2026-08-31 · OPLUMO Outlet 8
Points credited
2026-08-19 · Member activity · RM 146.20
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 8
Outlet purchase
2026-07-26 · Member activity · RM 163.40
Points credited
2026-07-14 · OPLUMO Outlet 8
Outlet purchase
2026-07-02 · Member activity · RM 180.60