Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 01302
VM0001302Membermember1302@example.test · +601110001302 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted Out
Points Balance
805
Current loyalty balance
Lifetime Spend
RM 1,007
Across 12 visits
Total Visits
12
Since 2025-10-30
Average Order Value
RM 78
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
146d
2026-05-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
805 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 11
Outlet purchase
2026-05-04 · Member activity · RM 58.50
App session
2026-04-22 · OPLUMO Outlet 11
Points credited
2026-04-10 · Member activity · RM 66.30
Win-back campaign delivered
2026-03-29 · OPLUMO Outlet 11
Outlet purchase
2026-03-17 · Member activity · RM 74.10
Points credited
2026-03-05 · OPLUMO Outlet 11
Outlet purchase
2026-02-21 · Member activity · RM 81.90