Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 01317
VM0001317Membermember1317@example.test · +601110001317 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted In
Points Balance
707
Current loyalty balance
Lifetime Spend
RM 884
Across 40 visits
Total Visits
40
Since 2024-10-29
Average Order Value
RM 28
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
707 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 9
Outlet purchase
2026-09-19 · Member activity · RM 21.00
App session
2026-09-07 · OPLUMO Outlet 9
Points credited
2026-08-26 · Member activity · RM 23.80
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 9
Outlet purchase
2026-08-02 · Member activity · RM 26.60
Points credited
2026-07-21 · OPLUMO Outlet 9
Outlet purchase
2026-07-09 · Member activity · RM 29.40