Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00132
VM0000132Silvermember132@example.test · +601110000132 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
2,113
Current loyalty balance
Lifetime Spend
RM 2,642
Across 26 visits
Total Visits
26
Since 2025-05-13
Average Order Value
RM 86
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
64d
2026-08-06
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
2,113 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 14
Outlet purchase
2026-07-25 · Member activity · RM 64.50
App session
2026-07-13 · OPLUMO Outlet 14
Points credited
2026-07-01 · Member activity · RM 73.10
Win-back campaign delivered
2026-06-19 · OPLUMO Outlet 14
Outlet purchase
2026-06-07 · Member activity · RM 81.70
Points credited
2026-05-26 · OPLUMO Outlet 14
Outlet purchase
2026-05-14 · Member activity · RM 90.30