Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 01333
VM0001333Silvermember1333@example.test · +601110001333 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted In
Points Balance
988
Current loyalty balance
Lifetime Spend
RM 1,236
Across 19 visits
Total Visits
19
Since 2025-10-14
Average Order Value
RM 54
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
36d
2026-09-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
988 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 8
Outlet purchase
2026-08-22 · Member activity · RM 40.50
App session
2026-08-10 · OPLUMO Outlet 8
Points credited
2026-07-29 · Member activity · RM 45.90
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 8
Outlet purchase
2026-07-05 · Member activity · RM 51.30
Points credited
2026-06-23 · OPLUMO Outlet 8
Outlet purchase
2026-06-11 · Member activity · RM 56.70