Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 01356
VM0001356Silvermember1356@example.test · +601110001356 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,380
Current loyalty balance
Lifetime Spend
RM 1,726
Across 10 visits
Total Visits
10
Since 2025-12-27
Average Order Value
RM 179
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
124d
2026-06-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,380 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-07 · OPLUMO Outlet 14
Outlet purchase
2026-05-26 · Member activity · RM 134.25
App session
2026-05-14 · OPLUMO Outlet 14
Points credited
2026-05-02 · Member activity · RM 152.15
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 14
Outlet purchase
2026-04-08 · Member activity · RM 170.05
Points credited
2026-03-27 · OPLUMO Outlet 14
Outlet purchase
2026-03-15 · Member activity · RM 187.95