Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 01361
VM0001361Goldmember1361@example.test · +601110001361 · Preferred outlet: OPLUMO Outlet 2
FamilyDelivery
Consent Status
Opted In
Points Balance
4,442
Current loyalty balance
Lifetime Spend
RM 5,554
Across 40 visits
Total Visits
40
Since 2024-06-28
Average Order Value
RM 139
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
131d
2026-05-31
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,442 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-31 · OPLUMO Outlet 2
Outlet purchase
2026-05-19 · Member activity · RM 104.25
App session
2026-05-07 · OPLUMO Outlet 2
Points credited
2026-04-25 · Member activity · RM 118.15
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 2
Outlet purchase
2026-04-01 · Member activity · RM 132.05
Points credited
2026-03-20 · OPLUMO Outlet 2
Outlet purchase
2026-03-08 · Member activity · RM 145.95