Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 01365
VM0001365Goldmember1365@example.test · +601110001365 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
3,730
Current loyalty balance
Lifetime Spend
RM 4,663
Across 41 visits
Total Visits
41
Since 2024-07-19
Average Order Value
RM 111
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
92d
2026-07-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,730 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 6
Outlet purchase
2026-06-27 · Member activity · RM 83.25
App session
2026-06-15 · OPLUMO Outlet 6
Points credited
2026-06-03 · Member activity · RM 94.35
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 6
Outlet purchase
2026-05-10 · Member activity · RM 105.45
Points credited
2026-04-28 · OPLUMO Outlet 6
Outlet purchase
2026-04-16 · Member activity · RM 116.55