Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 01368
VM0001368Silvermember1368@example.test · +601110001368 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted In
Points Balance
1,483
Current loyalty balance
Lifetime Spend
RM 1,855
Across 24 visits
Total Visits
24
Since 2025-08-12
Average Order Value
RM 86
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
9d
2026-09-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,483 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 9
Outlet purchase
2026-09-18 · Member activity · RM 64.50
App session
2026-09-06 · OPLUMO Outlet 9
Points credited
2026-08-25 · Member activity · RM 73.10
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 9
Outlet purchase
2026-08-01 · Member activity · RM 81.70
Points credited
2026-07-20 · OPLUMO Outlet 9
Outlet purchase
2026-07-08 · Member activity · RM 90.30