Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 01374
VM0001374Goldmember1374@example.test · +601110001374 · Preferred outlet: OPLUMO Outlet 15
App UserFamily
Consent Status
Opted Out
Points Balance
3,000
Current loyalty balance
Lifetime Spend
RM 3,751
Across 27 visits
Total Visits
27
Since 2025-04-21
Average Order Value
RM 142
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
68d
2026-08-02
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
3,000 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 15
Outlet purchase
2026-07-21 · Member activity · RM 106.50
App session
2026-07-09 · OPLUMO Outlet 15
Points credited
2026-06-27 · Member activity · RM 120.70
Win-back campaign delivered
2026-06-15 · OPLUMO Outlet 15
Outlet purchase
2026-06-03 · Member activity · RM 134.90
Points credited
2026-05-22 · OPLUMO Outlet 15
Outlet purchase
2026-05-10 · Member activity · RM 149.10