Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 01382
VM0001382Silvermember1382@example.test · +601110001382 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted In
Points Balance
1,496
Current loyalty balance
Lifetime Spend
RM 1,870
Across 15 visits
Total Visits
15
Since 2025-09-26
Average Order Value
RM 121
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
126d
2026-06-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,496 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-05 · OPLUMO Outlet 6
Outlet purchase
2026-05-24 · Member activity · RM 90.75
App session
2026-05-12 · OPLUMO Outlet 6
Points credited
2026-04-30 · Member activity · RM 102.85
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 6
Outlet purchase
2026-04-06 · Member activity · RM 114.95
Points credited
2026-03-25 · OPLUMO Outlet 6
Outlet purchase
2026-03-13 · Member activity · RM 127.05