Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 01384
VM0001384Silvermember1384@example.test · +601110001384 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted In
Points Balance
1,411
Current loyalty balance
Lifetime Spend
RM 1,765
Across 31 visits
Total Visits
31
Since 2024-12-17
Average Order Value
RM 60
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
121d
2026-06-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,411 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-10 · OPLUMO Outlet 8
Outlet purchase
2026-05-29 · Member activity · RM 45.00
App session
2026-05-17 · OPLUMO Outlet 8
Points credited
2026-05-05 · Member activity · RM 51.00
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 8
Outlet purchase
2026-04-11 · Member activity · RM 57.00
Points credited
2026-03-30 · OPLUMO Outlet 8
Outlet purchase
2026-03-18 · Member activity · RM 63.00