Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 01390
VM0001390Membermember1390@example.test · +601110001390 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
342
Current loyalty balance
Lifetime Spend
RM 428
Across 14 visits
Total Visits
14
Since 2025-09-09
Average Order Value
RM 33
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
161d
2026-05-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
342 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 14
Outlet purchase
2026-04-19 · Member activity · RM 24.75
App session
2026-04-07 · OPLUMO Outlet 14
Points credited
2026-03-26 · Member activity · RM 28.05
Win-back campaign delivered
2026-03-14 · OPLUMO Outlet 14
Outlet purchase
2026-03-02 · Member activity · RM 31.35
Points credited
2026-02-18 · OPLUMO Outlet 14
Outlet purchase
2026-02-06 · Member activity · RM 34.65