Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 00014
VM0000014Membermember14@example.test · +601110000014 · Preferred outlet: OPLUMO Outlet 15
App UserFamily
Consent Status
Opted In
Points Balance
383
Current loyalty balance
Lifetime Spend
RM 480
Across 13 visits
Total Visits
13
Since 2026-02-26
Average Order Value
RM 30
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
9d
2026-09-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
383 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 15
Outlet purchase
2026-09-18 · Member activity · RM 22.50
App session
2026-09-06 · OPLUMO Outlet 15
Points credited
2026-08-25 · Member activity · RM 25.50
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 15
Outlet purchase
2026-08-01 · Member activity · RM 28.50
Points credited
2026-07-20 · OPLUMO Outlet 15
Outlet purchase
2026-07-08 · Member activity · RM 31.50