Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 01408
VM0001408Membermember1408@example.test · +601110001408 · Preferred outlet: OPLUMO Outlet 15
High ValueWeekend
Consent Status
Opted Out
Points Balance
67
Current loyalty balance
Lifetime Spend
RM 84
Across 2 visits
Total Visits
2
Since 2026-04-14
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
160d
2026-05-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
67 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 15
Outlet purchase
2026-04-20 · Member activity · RM 34.50
App session
2026-04-08 · OPLUMO Outlet 15
Points credited
2026-03-27 · Member activity · RM 39.10
Win-back campaign delivered
2026-03-15 · OPLUMO Outlet 15
Outlet purchase
2026-03-03 · Member activity · RM 43.70
Points credited
2026-02-19 · OPLUMO Outlet 15
Outlet purchase
2026-02-07 · Member activity · RM 48.30